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Shaping the Future (NFA Direct Delivery) - VFA in Pittsford

Course:  Shaping the Future
Location:  Vermont Fire Academy - Pittsford
Date:  January 13 & 14, 2018
Registration deadline:  November 29, 2017 

Register by submitting a General Admission Application to the Vermont Fire Academy by the deadline indicated above.

Course description:This two-day course is designed to assist first- and second-level supervisors and Company Officers (COs) in developing knowledge and skills in contemporary approaches to organizational problem-solving. Topics include use of creative approaches to identifying trends within their organizations; applying problem-solving methodologies; the importance and application of continuous improvement within organizations; how to quantify problems and solutions; factors in organizational and individual resistance to change; and strategies for implementing change. The course incorporates facilitated, student-centered methodologies, including lecture, small and large group activities, and individual assessments.